Virtual Care

Virtual Care appointments - now available! 

We are open for patient care. We want you to know that you do not need to delay care during this cautious time. Your health is more important than ever! As always, Blue Ridge Health is your trusted provider for quality, affordable care in WNC. Please consider scheduling an appointment today and maintain ongoing conversations with your medical and behavioral health providers.

In order to serve you and your family best during the current phase of the COVID-19 outbreak, and in light of various "Stay home - stay safe" orders around the region, we are making virtual care easier to access than ever before!

Please call our central scheduling office at (828) 692-4289 - or your local practice. 

We recommend only virtual visits for required follow-ups, Medicare annual wellness visits and most sick visits. You are encouraged to call us to determine if a virtual visit or in-person visit is right for you. 

If someone you know is in need of care but does not have a regular primary care or behavioral health provider, Blue Ridge Health is accepting new patients. Please encourage them to call us to schedule an appointment today!

Virtual Care appointments - What to Expect

  • If you have a Smartphone, you will receive a text at your scheduled appointment time. Tap the link in the text message within 10 minutes of your appointment time. If you miss the text or do not tap the link in time, your provider will call you.
  • If you do not have a Smartphone, your provider will call you at the designated appointment time.
  • In some cases there will be forms that you can fill out electronically to update the information we have on file. Please do your best to fill them out prior to your scheduled appointment. 

We encourage our patients to pursue needed medical and behavioral health care. Many insurance carriers are waiving co-pays at this time to encourage people to seek the care they need. Blue Ridge Health is here for you, and we appreciate your patience during this national emergency. More information on virtual care can be found here: https://www.brchs.com/care-comfort-your-home

 

Office location updates

NOTE: All visitors must be screened for COVID-19 prior to entry to any Blue Ridge Health facility. This will involve a temperature reading and brief screening questions. Those experiencing a fever, cough or shortness of breath are urged to call their practice prior to arrival.

In an effort to control the spread of COVID-19, the CDC now recommends that everyone wear a mask or cloth face covering when entering any public space. In an effort to preserve personal protective equipment, we ask that patients please bring a mask or cloth face covering to any visit to any of our practices. Also, if you know of anyone making masks, we welcome donations of cloth face coverings. Please email info@brchs.com to arrange a donation. Thank you!

Practice Locations:

  • Chimney Rock Road is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Please call 828-692-4289 to determine the best appointment time/location.
  • Stokes Dental Center is open for urgent dental care at this time. Due to COVID-19, routine dental care has been suspended but urgent or emergency services are still available. Please call 828-692-4289 to determine the best appointment time/location.
  • Justice Street (HFHC) is open for in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Please call 828-696-1234 to determine the best appointment time/location.
  • Rainbow Pediatrics is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other visits. Please call 828-698-8135 to determine the best appointment time/location.
  • 7th Avenue is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Please call 828-696-8263 to determine the best appointment time/location.
  • Blue Ridge Health – Transylvania is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Due to COVID-19, routine dental care has been suspended but urgent or emergency services are still available. Please call 828-883-5550 to determine the best appointment time/location.
  • Blue Ridge Health – Buncombe is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Please call 828-698-2979 to determine the best appointment time/location.
  • Blue Ridge Health – Rutherford is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Due to COVID-19, routine dental care has been suspended but urgent or emergency services are still available. Please call 828-288-2881 to determine the best appointment time/location.
  • Blue Ridge Health – Polk is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Please call 828-894-2222 to determine the best appointment time/location.
  • Blue Ridge Health – Collins Dental Center is temporarily CLOSED for in-person appointments. Urgent and emergency Dental services are available at Blue Ridge Health – Rutherford, Stokes Dental Center in Hendersonville, NC, and Blue Ridge Health - Transylvania. Call 828-692-4289 and you will be connected with a dental office for scheduling.
  • Blue Ridge Health – Haywood is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Please call 828-246-6372 to determine the best appointment time/location.
  • Blue Ridge Health – Jackson is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Please call 828-477-4334 to determine the best appointment time/location.
  • Blue Ridge Health – Lake Lure is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Please call 828-625-4400 to determine the best appointment time/location.
  • Blue Ridge Health – Swain is open for certain in-person and all virtual sick visit appointments, required vaccinations, check-ups and other medical and behavioral health visits. Please call 828-341-1060 to determine the best appointment time/location.
  • Blue Ridge Health – Givens Gerber Park is temporarily CLOSED for in-person appointments. Virtual Care appointments may be scheduled with providers typically located at the Givens Gerber office. Call 828-692-4289 and you will be connected with a medical office for scheduling.
  • Blue Ridge Health – School Based Health locations are  temporarily CLOSED for in-person appointments. Virtual Care appointments may be scheduled with medical and behavioral health providers typically located at school based health locations. Call 828-233-2280 and you will be connected with a staff member that can help with scheduling.

ALERT - Coronavirus/COVID-19

Innovative Ways Blue Ridge Health Can Keep You Healthy During COVID-19

During this cautious time, Blue Ridge Health remains a trusted source for all of your healthcare needs. We encourage patients to use virtual visits that are now available to take care of your medical and behavioral health care needs.  We’re here to help keep you healthy no matter how long the pandemic lasts.

Please don’t hesitate to call 828-692-4289 option #9 or your local Blue Ridge Health office for more information. We are here to help!

Due to the Coronavirus/COVID-19 outbreak, patients visiting our practices should anticipate the following changes:

  • Please bring a mask or cloth face covering with you to your visit, if possible. 

  • When you arrive at the practice, look for a member of our staff to provide site-specific instructions.

  • If you do not see a staff member, call the practice and instructions will be provided.

If you suspect that you have been exposed to Coronavirus, or you have a fever, cough or shortness of breath, please contact your local Blue Ridge Health office prior to visiting. They are happy to help and will provide further instructions.

Please be aware that these changes are necessary in order to serve you best.

Please follow instructions closely. We will help you as soon as we are able.

Important Information about Coronavirus 2019 (COVID-19) – READ MORE

ALERTA - Coronavirus/COVID-19

Maneras innovadoras de Blue Ridge Health para ayudarle a mantenerse sano durante COVID-19

Durante este tiempo de cautela, Blue Ridge Health sigue siendo un recurso confiable para todas sus necesidades de atención médica.  Nosotros animamos a los pacientes a programar consultas telefónicas o vía electrónica que ahora están disponibles para sus necesidades de atención médica y de salud conductual. Estamos aquí para mantenerle saludable, sin importar cuanto tiempo dure la pandemia.

Por favor no dude en llamarnos al 828-692-4289 opción #1 o su oficina local de Blue Ridge Health para más información. ¡Estamos aquí para ayudarle!

Con el brote de Coronavirus/ COVID-19, los pacientes visitando nuestros consultorios, deben anticipar los siguientes cambios:

  • Al llegar al consultorio, busque a un miembro de nuestro personal para recibir instrucciones específicas.

  • Si no encuentra a un miembro de nuestro personal, favor de llamar a la oficina y le darán instrucciones.

Si sospecha que ha sido expuesto al Corona virus, o si tiene fiebre, tos, o falta de respiración, favor de comunicarse con su oficina local de Blue Ridge Health antes de visitar el consultorio. Con gusto le ayudarán y darán instrucciones adicionales.

Favor de tener en cuenta que estos cambios son necesarios para poder servirle mejor.

Favor de seguir las instrucciones atentamente. Le ayudaremos lo más pronto posible.

Para información adicional y actualizaciones sobre COVID-19 puede visitar nuestra página: Información sobre el Corona virus (COVID-19).