Blue Ridge Health is a participating provider of the North Carolina Health Information Exchange, NC HealthConnex.  Health Information Exchange (HIE) systems have been in development nationwide since a federal law passed in 2009 to promote the use of electronic movement and use of health information among health care providers. North Carolina’s new, modernized Health Information Exchange, now called NC HealthConnex, will bring added value to the health care conversations that are happening at all levels in the health care industry to break down information silos between health care providers, achieve greater health care outcomes for patients, and create efficiencies in state-funded health care programs such as Medicaid. Many other states have been operating health information exchanges for years and are seeing success in improving patient care.

What is NC HealthConnex?

NC HealthConnex is a secure computer system for doctors, hospitals and other health care providers to share information that can improve your care. The system links your key medical information from all of your health care providers to create a single, electronic patient health record.

How does it work?

NC HealthConnex helps health care providers quickly access the information they need to make more informed decisions about your care, especially in an emergency. When needed, health care providers already share patient health records for your care through fax, email and mail. NC HealthConnex makes receiving information easier, faster and more secure. Without using NC HealthConnex, health care providers see only the information they have entered into your medical record. However, with NC HealthConnex, they see a more complete record, enabling them to provide you with the best care possible.

What does it mean to be a part of NC HealthConnex?

As a patient, it means having peace of mind in visiting a new health care provider’s office if they are participating in NC HealthConnex. If your information has been uploaded before, your new provider will be able to access that data. This means they can spend less time taking down your history and spend more time treating you. NC HealthConnex helps improve health care through:

  • Better coordination between health care providers
  • Fewer medical errors
  • Improved patient safety and health outcomes
  • Fewer repeat tests and procedures
  • Less paperwork
  • Reduced health care costs
  • Faster identification and reporting of public health threats

Patient Frequently Asked Questions:

I am a patient of a provider connected to NC HealthConnex. Do I have rights to access the portal to view my medical history?

At this time, patient access to NC HealthConnex is not functional. As North Carolina continues its focus on patient-centered population health to improve health care outcomes, it is possible that the NC HIEA would look to expand this functionality at some date in the future.

When can I expect my Opt-Out form to be processed in  NC HealthConnex?

As soon as your Opt-Out form is received in the mail it goes into processing and takes about two business days.

Why can’t I e-mail the Opt Out form?

Unfortunately, because the Opt-Out form contains personally-identifying information (PII), email is not a secure form of submitting this information. The security of your PII is of utmost importance to the NC HIEA.


For more information visit NC HealthConnex website by clicking the link below