Care from the Comfort of Your Home

Blue Ridge Health Offers Expanded Access to Affordable, Virtual Care

Blue Ridge Health (BRH) has an expanded network of virtual care opportunities available for all insurances, including Medicare and Medicaid, as well as the uninsured. Like all BRH practices, services are universally accessible and available on a sliding fee based on income and household size.  Patients with insurance deductibles over $1000 can qualify for sliding fee discounts as well. Accessing care from the comfort of home is especially important given the spread of COVID-19, but the trend toward virtual care is something BRH has been preparing for over the years. 

Accessing care is easier than you might think. Simply register as a patient if not already registered and set up an appointment over the phone, then an email will be sent providing simple instructions and a link. Click the link at your appointment time and your doctor will appear on your screen.

A virtual visit takes place via video or phone using a smartphone, tablet or computer. Once the visit is finished, notes and referrals are provided for the patient similar to an in-person appointment. If needed, prescriptions are electronically routed to a BRH or other preferred pharmacy. In some cases, BRH pharmacies are even able to deliver.

“Blue Ridge Health virtual care places our providers at patients’ fingertips using the technology of everyday life,” said Tammy Greenwell, Chief Operating Officer for BRH. “Most importantly, it strengthens our commitment to provide access to high-quality care in ways we know our patients want it most – convenient and cost-effective.”

As patients today try to keep a safe social distance, a virtual care program is a great way to stay on top of your health while avoiding public places.  Patients should practice safe social distancing, but not at the expense of their health, so patients are encouraged to schedule a virtual care visit to stay on top of routine care.

“We’re finding that the outbreak of COVID-19 has accelerated the move toward virtual care. The transition has been happening for years, especially as our younger patients have correctly sought improved convenience and affordability,” said Dr. Richard Hudspeth, Chief Executive Officer for Blue Ridge Health. “Everyone in Western North Carolina can take advantage of these services during these cautious times. We want patients to be careful, but we certainly do not want patients to neglect their health in an effort to stay home. With virtual care, we can provide the care you need from the comfort of your home!”

Patients concerned they may been exposed to COVID-19, or those experiencing fever, cough or shortness of breath are encouraged to access virtual services as well. Call 828.692.4289 and select option #9 to be connected to our COVID-19 Hotline. Nurses are standing by to help. Bi-lingual nurses can assist Spanish-speaking callers.

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About Blue Ridge Health

Blue Ridge Health (BRH) is a nonprofit healthcare system that works closely with communities to meet the ever-changing healthcare needs of our region with high-quality, comprehensive, and accessible healthcare services. With 28 locations throughout western North Carolina, BRH offers primary care, dental, pharmacy, behavioral health and nutrition services that prioritize the patient care experience. For more than 55 years, BRH has served as the leader in community-focused healthcare, providing services to communities in Henderson, Buncombe, Transylvania, Rutherford, Polk, Jackson, Haywood and Swain Counties. If you would like more information about Blue Ridge Health, call 828.692.4289 or visit brchs.com.

ALERT - Coronavirus/COVID-19

Innovative Ways Blue Ridge Health Can Keep You Healthy During COVID-19

During this cautious time, Blue Ridge Health remains a trusted source for all of your healthcare needs. We encourage patients to use virtual visits that are now available to take care of your medical and behavioral health care needs.  We’re here to help keep you healthy no matter how long the pandemic lasts.

Please don’t hesitate to call 828-692-4289 option #9 or your local Blue Ridge Health office for more information. We are here to help!

Due to the Coronavirus/COVID-19 outbreak, patients visiting our practices should anticipate the following changes:

  • Please bring a mask or cloth face covering with you to your visit, if possible. 

  • When you arrive at the practice, look for a member of our staff to provide site-specific instructions.

  • If you do not see a staff member, call the practice and instructions will be provided.

If you suspect that you have been exposed to Coronavirus, or you have a fever, cough or shortness of breath, please contact your local Blue Ridge Health office prior to visiting. They are happy to help and will provide further instructions.

Please be aware that these changes are necessary in order to serve you best.

Please follow instructions closely. We will help you as soon as we are able.

Important Information about Coronavirus 2019 (COVID-19) – READ MORE

ALERTA - Coronavirus/COVID-19

Maneras innovadoras de Blue Ridge Health para ayudarle a mantenerse sano durante COVID-19

Durante este tiempo de cautela, Blue Ridge Health sigue siendo un recurso confiable para todas sus necesidades de atención médica.  Nosotros animamos a los pacientes a programar consultas telefónicas o vía electrónica que ahora están disponibles para sus necesidades de atención médica y de salud conductual. Estamos aquí para mantenerle saludable, sin importar cuanto tiempo dure la pandemia.

Por favor no dude en llamarnos al 828-692-4289 opción #1 o su oficina local de Blue Ridge Health para más información. ¡Estamos aquí para ayudarle!

Con el brote de Coronavirus/ COVID-19, los pacientes visitando nuestros consultorios, deben anticipar los siguientes cambios:

  • Al llegar al consultorio, busque a un miembro de nuestro personal para recibir instrucciones específicas.

  • Si no encuentra a un miembro de nuestro personal, favor de llamar a la oficina y le darán instrucciones.

Si sospecha que ha sido expuesto al Corona virus, o si tiene fiebre, tos, o falta de respiración, favor de comunicarse con su oficina local de Blue Ridge Health antes de visitar el consultorio. Con gusto le ayudarán y darán instrucciones adicionales.

Favor de tener en cuenta que estos cambios son necesarios para poder servirle mejor.

Favor de seguir las instrucciones atentamente. Le ayudaremos lo más pronto posible.

Para información adicional y actualizaciones sobre COVID-19 puede visitar nuestra página: Información sobre el Corona virus (COVID-19).